Canada Post Strike Update: We’re Still Delivering

Dear Valued Customers,

We want to keep you informed about how we’re adapting to ensure your orders are fulfilled quickly and reliably during the Canada Post strike. While this situation presents challenges, our commitment to providing top-notch service remains unwavering.

How We’re Handling Shipping

To continue delivering your orders promptly, we’ve temporarily switched to Canpar as our shipping provider. Here’s what you need to know:

1. Reliable Service: Canpar is a trusted shipping partner, and we’re working hard to ensure your orders arrive on time.

2. Signature Required: Canpar requires a signature upon delivery. If you’re not available, a note will be left, and your package can be picked up at the nearest depot.

3. Minor Delays Possible: While we don’t anticipate significant delays, we ask for your patience as we navigate this transition.

What This Means for You

  • Your Orders Will Be Fulfilled: You can continue shopping with confidence, knowing that we’ll get your package to you.
  • Transparency and Updates: If there are any changes or issues, we’ll keep you informed every step of the way.

Addressing Cost Challenges

We want to be transparent: switching to Canpar has increased our shipping costs significantly.

For example, within Toronto and Ontario, we charge $12 for shipping, but the cost to us ranges from $17 to $20. Similarly, out west, shipping costs us $30 to $35, but we only charge $20.

Despite these challenges, we’re absorbing the extra costs because your satisfaction is our top priority.

Final Thoughts

We understand that this situation is inconvenient for everyone, and we’re doing our best to ensure a seamless experience. Thank you for your patience and understanding during this time.

If you have any questions or concerns, don’t hesitate to reach out to our customer service team.

Thank you for your continued support.

The Canada Poppers Team